FAQ

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Q. Who is Broken Bow Cabin Lodging? We are a small locally owned, family operated cabin management company. We started our business in 2006 with 3 cabins and have grown to over 40 privately owned cabins. We have an office which is open “most of time” Monday thru Friday from 9 am to 5 pm. Phones are answered remotely until 7 or 8 pm and on the weekends. We do not have employees located in the office 24 hours a day, 7 days a week. A lot of our work is done remotely at a location other than our office. So if you have a billing question please try to call during our business hours. Otherwise we may not have access to our reservation system but we will be able to answer most of your questions. We may be at dinner or at a ballgame, but we’ll do our best to assist you. At this time we have one reservation phone line so if you call and get a busy signal, please try again or send us an email and we will reply as soon as possible. NOTE: May thru August phones are extremely busy and often times it is hard to get thru on the phone line and it is hard to listen to voicemail because the call volume is so high. If you experience this problem, please send us an email thru the Contact Us link above.

Q. What is the physical address of the office? Our area is in the process of assigning 911 addresses. Your cabin directions will contain the assigned 911 address. However, the 911 address (physical address) may not work in your GPS as the system is not complete plus since the map has just been added, unless your GPS data is current it will not work properly. You can use Google or Yahoo maps by searching for Broken Bow or Hochatown, OK 74728. From that point you will have to follow the written directions which Broken Bow Cabin Lodging will email you 14 days prior to your arrival. Don’t forget them or there is a good chance you will get lost!

Q. This is my first visit to the area. What activities can we anticipate? There is something for everyone in the Broken Bow Lake / Beavers Bend State Park area. We have hunting, bass fishing, fly fishing, Cedar Creek golf course, a Girls Gone Wine, river rafting (Lower Mountain Fork River and the Glover River), boat and jet ski rentals, horseback riding, paddleboats, bumper boats, mini golf, go carts, hiking, biking, scuba diving, the Forest Heritage Center, museums, children’s playground area, abundant wildlife, and so much more. Most of all…nature and relaxation.

Q. When will my card be billed? Reservations of 3 nights or less requires a $50 non refundable fee to be charged at the time of booking.This will be applied to your reservation. Reservations of 4 nights require a nonrefundable one night stay to be charged at the time of booking. Once your card is billed, there will be no refund of either the $50 or the one night stay so be sure you’re ready to make your reservation. The balance of your reservation is due 14 days in advance of your arrival date. Be sure funds are available at this time. Declined card fees may apply or your your reservation may be cancelled if the funds aren’t available. We do not delay billing so please don’t ask us to make an exception to the billing date. If you make your reservation within 14 days of your arrival date, your card will be charged the full balance due at the time of reservation. If you have a large group, be sure to allow yourself time to collect the other parties payments to avoid possible cancellation.

Q. Where do I check in? You will have a SELF CHECK-IN. There is no need to come to the Broken Bow Cabin Lodging office in Hochatown. You will be emailed your directions approximately 14 days prior to your arrival. The directions are in the form of a pdf attachment. You must open the file to get your directions. Just opening and printing the directions email will not print your directions. It will only print the cover pageYou must open and print the attachment. Also, cellphone data service often times does not work with other carriers. We have Pine Cellular. Do not count on being able to open the directions on your phone.There is a link on our office map page to google maps which includes directions to our office if needed.. When you leave home don’t forget your directions to your cabin. Our office is not open 24 hours a day so you might not be able to get in touch with us immediately to get directions. If your arrival time is after 10pm, there won’t be anyone available to assist you. Remember, if you call after that time there is a good chance we will be asleep. If you know your arrival time will be after 10 pm, make sure you have all your information and let us know in advance what time you expect to arrive.

Q. Do you allow early check-ins? Check-in time is 4 pm Monday thru Saturday and 5 pm on Sunday. IF your cabin is not rented the night before your arrival we may allow a 2 pm check-in. Otherwise the check-in time will be the above stated times or when the cabin is clean. Please check our online availability calendar the night before your arrival date to see if you will be able to check-in early. Early check-ins are not guaranteed. Check-ins before 2 pm will be charged an additional fee. If your key code works when you arrive, your cabin is ready. We make every effort to have key codes set by 2pm each day UNLESS it is a turnaround. If it is a turnaround, NO EARLY CHECK-INS ARE ALLOWEDNO early check-in are allowed on Sunday as Sunday is most always a turnaround.

Q. Is there an additional fee for cleaning the cabin? Yes. At the time of booking, a cleaning fee is billed as a separate charge. Additonal cleaning fees only apply when the cabin is left excessively dirty or in disarray. Examples of extra cleaning fees are: If you move the furniture and we have to move it to its original place, (furniture should not be moved because it may damage the floors or the furniture) dished are left unwashed and left throughout the cabin, (the dishwasher should be loaded and started before you leave. You do not have to wait for it to finish washing), spills should be cleaned off the floors, countertops and cabinets, trash should be removed and placed in the outside trash bins, (if your trash bin is full, leave the extra bagged trash sitting in the kitchen. Do not place it outside of the trash bin. The racoons will have it everywhere!) sticky stuff all over the furniture, spills on the carpet,spills on the pool table, stained sheets and linens. (most cabins have washers and dryers. If your linens get stained, please wash them to remove the stains), vomit is an automatic $100 charge, (if you or someone in your group gets sick, clean it up and remove all trash containing vomit or you will be charged). Note: Don’t be worried about the cleaning. We don’t want to charge any fees for anything. However sometime it is required. We must post the fees for those who don’t understand. Normal usage does not require extra cleaning so relax and enjoy your visit.

Q. Do you provide daily maid service? No, sorry we do not provide daily maid service. There will be basic cleaning supplies for daily cleaning in your cabin. If you are staying several days and your hot tub needs to be changed during your stay, please give us a call and if we can work it into our schedule we will change it for a $25 fee. An additional hot tub treatment will be left under the kitchen sink or on top of the refrigerator.

Q. Is there cell phone service in the area? Yes, but limited. U.S. Cellular, At&t and Cingular work best in our area.  Other services are “hit & miss” and at times all service is difficult to get signal. Even if you get cell phone service, the data with your carrier may not work.  Cell phone service is extremely limited or no service at all inside the Beavers Bend State Park area. Most service will not work.

Q. Will there be firewood at the cabin? Broken Bow Cabin Lodging provides firewood for cabins with indoor wood burning fireplaces from mid October to Mid March. We do not provide firewood for the outdoor fire pits. Firewood is available for purchase at the two convenience stores at Hochatown or we can have firewood delivered to your cabin if you’d like. 1/4 rick (2′ x 4′) $35, 1/2 rick (4′ X 4′) $50 or full rick (4′ X8′) $100. The charge will be added to your guest account. If you purchase firewood it is yours. We can not issue a refund for unused firewood. If you don’t use it all you can take it with you but only the wood you purchase. Please do not take the wood we have provided for the fireplaces. The fireplace wood will be clearly marked.

Q. Are alcoholic beverages sold in area? Yes, you can purchase alcohol in the area. Most convenient stores sell beer, Girls Gone Wine has a good selection of wine and there is also a Liquor store near the 259A south entrance. McCurtain County does not sell liquor by the drink. It’s BYOB with membership where available.

Q. Where is the closest grocery store? Pruett’s grocery store and Wal-Mart (not a superstore) are located on HWY 259 in Broken Bow . (See our online map)  There is a Super Wal-Mart in Idabel (18-24 miles) The convenient stores and gas Station in the Hochatown area has a good supply of grocery items in small quantities.

Q. What are the fees to use the park and boat ramps? Good News! There are no fees to enjoy Beavers Bend State Park or to use the facilities at Broken Bow Lake. Fees do apply for camping, fishing and hunting. Licenses can be purchased at our local convenience stores and Wal-Mart stores. You can find this information at www.wildlifedepartment.com/laws_regs/fishingguide.htm

Q. Do I need to buy a fishing license? Yes. When fishing in the river, all ages are required to hold a valid trout stamp and people 14 & over must hold a valid Oklahoma fishing license. When fishing on Broken Bow Lake, only a permanent or temporary fishing license is required. Fishing licenses and trout stamps may be purchased at Wal-Mart, most convenient stores or the Beavers Bend State Park office. Broken Bow Lake is well known for large mouth bass, white bass, crappie & walleye. Fishing guides are available (see our “things to do” page for contact information). Mountain Fork River is a designated trout stream. Rainbow and brown trout are stocked two times per month. See stocking dates on the Oklahoma Wildlife website. For more fishing guide info, go to the Oklahoma wildlife department website. www.wildlifedepartment.com/laws_regs/fishingguide.htm

Q.Where are the boat ramps? Beavers Bend Marina is located on Stevens Gap Road. There are four other boat ramps in Carson Creek and Stevens Gap.

Q. Are water craft rentals available? Yes – pontoon boats, fishing boats and Jet Ski rentals are available at Beavers Bend Marina.
Call 580-494-6455 for pricing and availability.

Q. Do you have any cabins that have direct access to ATV riding? No. We don’t promote any of our cabins as “direct access” to ATV trails. ATVs are allowed in designated areas of the Ouachita National Forest. It is illegal to ride on any state or county roads or to cross Hwy 259 on 4-wheelers. Please visit the below link for more information on ATV riding. http://www.mccurtaincountygetaways.com/atv_riding.php . ATV rules and areas are changing constantly so we don’t promote any area. Please be sure you’re in a legal area before you ride because they will ticket you. Also be sure you know the rules and equipment required when riding in Oklahoma.

Q. What is my driving distance to Broken Bow? 
Dallas – Broken Bow is 197 miles from the center of Dallas. It is a 3 to 31/2 hour drive, depending upon your starting point.
Oklahoma City – Broken Bow is 255 miles from the center of Oklahoma City – usually a 4-hour drive.
Shreveport – Broken Bow is 155 miles from Shreveport – usually a 3-hour drive.
Tulsa – Broken Bow is 218 miles from Tulsa – usually a 3 1/2 hour drive.

Q. What are the cabin amenities? All Broken Bow Cabin Lodging cabins are fully equipped for all your needs. They each have cooking utensils, dishes, flatware, linens and towels for the maximum occupancy posted for the cabin. Bedding is 2 per bed on King, queen, full beds Each cabin has an outdoor grill and all cabins have central heat and air conditioning. Coffee pots and toaster are also found in each cabin. Visit each cabin webpage for all amenities.

Q. Are pets allowed? Each cabin has its own pet policy set by the owner. The pet policy is listed on each individual cabin page. If your cabin is pet friendly it is strongly suggested you crate your pet while you are away from the cabin. Make sure your pets is bathed, treated for fleas, and groomed before bringing into the cabin. Keep pets off the furniture and bedding. There is a $50 nonrefundable fee for up to 2 small dogs. (25 lbs or less) If excessive dog hair is found on the bedding and furniture, an additional cleaning fee will apply. If the blinds are damaged or scratches on the walls and doors, damage fees will apply. Dogs only are allowed. No cats, birds or other animals. If a cabin is not pet friendly, you can not bring your dog and leave it outside. That is the same thing as having a pet and fees apply.IF YOU BRING A PET TO A “NO PETS” CABIN YOU WILL BE CHARGED $100 PER DAY. It is easy to find our pet friendly cabins. Just click on the pet friendly link. We don’t want to charge any fees so PLEASE abide by these rules.

Q. Are any of the cabins located on the lake? No. Broken Bow Lake is managed by the Corps of Engineers. Therefore, no cabins are allowed to be built near the water. Broken Bow Cabin Lodging cabins range from 2 miles to 7 miles from the nearest boat ramp on Broken Bow Lake.

Q. What if we have more people in our group than the cabin sleeps? Cabins are equipped to comfortably sleep the maximum number indicated (2 per bed and 2 per sleeper sofa). We supply enough amenities (towels, dishes, etc.) for that number of people. If you have more guest than the maximum occupancy we suggest you rent additional cabins for additional occupants. We have cabins located near each other. If there are more guests than the maximum occupancy, over occupancy fees will apply.

Q. Are there restaurants in the area? There are several restaurants located in the Hochatown / Beavers Bend area – Shady Oaks, Abendigos, Stevens Gap, Grateful Head Pizza and Tap Room, The Blue Rooster & Beavers Bend Café. All are casual dress. The local convenient stores offer take-out food. There are additional restaurants in Broken Bow (approximately 8 miles).

Q. Are Canoe rentals available? Yes – half-day or full-day canoe rentals are available on the lower Mountain Fork River. Also inside Beavers Bend State Park are canoe, paddle boats, bumper boats and kayak rentals. For more information go to the tourism website listed below and follow the links to water sports. You can also click on our Things To Do link to find canoeing contact information. Advanced reservations are advised during the high peak season.

Q. Are there mountain bike and hiking trails in the area? Yes. Most designated bike / hiking trails are located within Beavers Bend State Park. Check with the Nature Center or the State Park office for trail maps and directions. It is a good idea to notify the State Park office (580-494-6300) to let them know your plans to hike or bike the trails.

Q. Will I see wild animals in the area? Yes. The cabins are located in the forest. You will see rabbits, squirrels, raccoons, deer, etc. The raccoons will be on your porch at night. Be sure to keep your trash can lids secured. For your protection, take caution against poison ivy and poisonous snakes – copperheads and rattlesnakes. Poison ivy and bug repellant are suggested.

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